However, the Levers of Control model assumes that the organisation’s objectives may change as a result of strategy changes. The four levers are control factors that keep the organisation in balance with regard to the previously mentioned objectives and behaviour. In addition, employee behaviour is crucial after all, it has to contribute to the company’s previously set objectives. First of all, an organisation must have an objective that is being pursued and that directly relates to the core business. The Levers of Control model is characterised by the two elements ‘objectives’ and ‘behaviour’. MCS and LOC are not only meant to change behaviour, but also to implement strategic changes. Simons focused specifically on activities that are meant to achieve the organisation’s strategic objectives. The Levers of Control model contains four instruments that can serve as a lever to better control an organisation. It was the American economist and Harvard professor Robert Simons who made an important contribution to this by introducing the so-called Levers of Control (LOC) in his book ‘ Levers of Control‘ in 1995. It concerns a management control system, or MCS for short. What is the Levers of Control model?įor many organisations, it is of great importance that a balance is found between managing and controlling an organisation. After reading it, you understand the basics of this strategy and management related tool. This article explains the Levers of Control model, developed by Robert Simons, in a practical way.
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